Privacy policy

Last Updated: February 23, 2026

Clayworks El Paso operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). Clayworks El Paso is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit, use, register for classes, or make a purchase through our Services.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection and processing of your personal information.

By using our Services, you acknowledge that you have read and understand this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you. This does not include anonymous or de-identified data.

Depending on how you interact with us, we may collect:

Contact Information

Name
Email address
Phone number
Billing address

Payment Information

Credit/debit card details
Transaction information
Payment confirmations

(Payment data is processed securely through Shopify and its payment processors. We do not store full credit card numbers.)

Account Information

Username and password (if you create an account)
Preferences and communication settings

Registration Information

Class registrations
Workshop selections
Attendance records

Communications

Messages sent through email, forms, or customer support inquiries

Device & Usage Information

IP address
Browser type
Device information
Pages visited and interaction data
Cookies and similar tracking technologies

2. HOW WE COLLECT INFORMATION

We collect personal information:

Directly from you (when you register, make a purchase, or contact us)
Automatically through cookies and analytics tools when you use the website
From Shopify and service providers that process transactions
From third-party platforms if you interact with us through social media

3. HOW WE USE YOUR INFORMATION

We use personal information to:

Provide Our Services

Process class and workshop registrations
Process payments
Confirm bookings
Communicate about your participation
Provide customer support

Improve Our Studio & Website

Understand how visitors use our site
Improve website performance
Enhance class offerings

Marketing & Communication

Send newsletters (if you subscribe)
Notify you about registration openings
Share studio announcements

You may unsubscribe from marketing emails at any time using the unsubscribe link in our emails.

Security & Fraud Prevention

Protect against fraudulent transactions
Maintain website and payment security

Legal Compliance

Comply with legal obligations
Respond to lawful requests

4. DISCLOSURE OF PERSONAL INFORMATION

We may share your information:

With Shopify and its service providers (payment processing, hosting, analytics)
With vendors that assist with website operations
To comply with legal obligations
To protect our rights, safety, and property

We do not sell your personal information.

If applicable under law, you may have the right to opt out of certain types of targeted advertising.

5. RELATIONSHIP WITH SHOPIFY

Our website is hosted by Shopify. Shopify collects and processes certain information to operate and improve the Services.

Information submitted through our website may be transmitted to Shopify and its service providers, which may operate outside your country of residence.

To learn more about Shopify’s privacy practices, visit:
https://privacy.shopify.com

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

Enable website functionality
Improve performance
Analyze traffic
Support marketing efforts

You may control cookies through your browser settings. Disabling cookies may affect website functionality.

We honor Global Privacy Control signals where required by law.

7. CHILDREN’S PRIVACY

Our Services are not directed toward children under the age of majority. We do not knowingly collect personal information from minors without parental consent.

If you believe a minor has provided us personal information, please contact us and we will take appropriate action.

8. DATA SECURITY

We implement reasonable safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

We recommend that you do not transmit sensitive information through unsecured channels.

9. DATA RETENTION

We retain personal information only as long as necessary to:

Provide Services
Maintain required business records
Comply with legal obligations
Resolve disputes

10. YOUR RIGHTS

Depending on your state or country of residence, you may have rights including:

Right to access your personal information
Right to request deletion
Right to correct inaccuracies
Right to data portability
Right to opt out of certain data uses

To exercise your rights, contact us at the information below.

We may need to verify your identity before processing requests.

We will not discriminate against you for exercising your rights.

11. THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies independently.

12. INTERNATIONAL TRANSFERS

Your information may be processed outside your state or country, including by Shopify and its service providers. Where required, appropriate safeguards will be applied.